Your unlocking scheme, which protects you against possible malicious people, can also block access to your Sony Xperia E5. Unlock your Sony Xperia E5 lock screen after a wrong schema. Otherwise, you may permanently block the SIM card on your Sony Xperia E5. If instead, you see a 0 you will not be able to unlock your phone. Warning You are only allowed ten attempts to enter your PUK code correctly. If there is an X and a number that is not 0, you can unlock your Sony.ĥ. Turn on the phone with a SIM card inserted (this is important, because without a SIM card you may be told you have unlocking attempts remaining when in fact you do not).ģ. If option A above doesn't work, follow the steps below:ġ. That is the number of unlocking attempts your phone has remaining. Once you have accessed the service menu, check the number on the first line next to the word Network. You have two options for finding out how many unlocking attempts your Sony Xperia has remaining: If you run out of attempts, you will be unable to unlock the phone. You have 10 attempts to unlock your Sony Xperia.
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